By Angel Fisher, Cattaraugus Community Action, Inc. | March 23, 2020
Cattaraugus Community Action, Inc. is committed to the health and well-being of our community and our staff. In order to keep everyone in our communities as safe and healthy as possible and continue to provide essential services, Cattaraugus Community Action, Inc. is limiting access to programming at its main facility located at 25 Jefferson Street, Salamanca, NY, effective immediately until further notice. Only the following essential services may be accessed from this facility:
• Emergency Food Pantry – Individuals may access the pantry from their vehicles at the dock area for provisions pick-up only. Effective 3/23/20, the pantry will be open 9am – 12pm, Monday thru Friday.
• Mobile Food Pantry – Individuals may access the mobile food pantry from their vehicles at the dock area for pick-up only beginning at 11am. Call 716-945-1041 for more information regarding April’s pick-up.
• Homeless Services – Individuals who are homeless with nowhere to stay (family, friends, etc.) may seek assistance at CCA main headquarters or at their local County Department of Social Services.
• Victim Services – Effective 3/23/20, anyone seeking Victim Services should contact the 24-hour Victim Services Hot-line at 1-888-945-3970. You will be put in contact with an advocate immediately.
Services such as the Weatherization Assistance Program, Housing Rehabilitation, Lighthouse Community Kitchen, and Youth & Family Programming are suspended or severely modified at this time in the following manner:
• Youth & Family Services – Services are still in place with families. CCA staff will
contact recipients via telephone.
• Victim Services – Services are still in place with individuals and families. CCA staff will contact persons via telephone. However, emergency shelter is available for victims of domestic violence. Please contact the 24-hour Victim Services Hot-line at 1-888-945-3970. Satellite locations in Olean, the Seneca Nation, and Wellsville are closed.
• Nutrition Services – SNAP and WIC outreach and pre-screenings are available over the telephone. Please contact our offices at 716-945-1041.
• Lighthouse Community Kitchen – Effective 3/23/20, the community kitchen is closed until further notice.
• Transitional Services – Utility disconnections and eviction proceedings are suspended at this time. However, if there are questions about an unfair shutoff at this time, please call the NYS Public Service Commission at 1-800-342-3377. If you are facing eviction, contact LAWNY at 716-373-4701 to ensure your rights are protected.
• Energy & Housing Services – For information about the Weatherization Assistance Program, please contact Karie at 716-945-1041, Ext. 601.
If you have questions or concerns, please do not hesitate to contact our offices at 716-945-1041.
Cattaraugus Community Action, Inc. will continue to monitor the situation and adhere to the directions of our Governor and the CDC. We will reopen all services to the public as soon as possible. Thank you for your patience during these uncertain and unprecedented times. Be safe. Be well.
